The terms for using Assio

These Terms of Service (“Terms”) are an agreement between you and Assio (“Assio”, “we”, “us”) for using the Assio website, web app and API at assio.net (the “Service”). By creating an account or using the Service you accept these Terms. If you use Assio for a company or a client, you confirm you can accept them on its behalf.

How we handle personal data is covered by our Privacy Policy and, for business customers, our Data Processing Addendum. Enterprise uptime and support commitments are in our SLA.

Assio is an SEO and AI-search platform. It reads the pages of sites you add, audits them, researches keywords, scores how answerable your content is for AI engines, drafts fixes such as titles, meta descriptions, schema and answer blocks, and — where you connect WordPress and allow it — publishes approved title and meta description changes to your site.

We improve the Service continuously, so features may change. We won’t remove a core paid feature mid-billing-period without notice.

• You must be at least 18 and give accurate sign-up details.
• Keep your login secure. You’re responsible for activity in your account and workspaces, including by teammates you invite.
• Workspace owners control who has access and which plan the workspace is on.
• Tell us at support@assio.net straight away if you think your account has been accessed without permission.

• The Free plan costs nothing and needs no card. Paid plans are listed on our pricing page and are billed monthly in advance through Stripe.
• Subscriptions renew automatically until cancelled. You can cancel any time from billing settings; you keep access until the end of the period you’ve paid for.
• Fees already paid aren’t refunded for partial periods, except where the law requires it or the SLA gives a service credit.
• Prices exclude taxes unless stated. We’ll give at least 30 days’ notice before a price change affects your subscription.
• Enterprise plans are billed under the order form or contract agreed with you; where it conflicts with these Terms, it wins.
• If a renewal payment fails, the workspace keeps its plan until the period you paid for ends, then moves to the Free plan until payment is resolved. Your data isn’t deleted because of a failed payment.

You keep all rights to your sites, content and data. You give us permission to access, copy, store and process them only to run the Service for you — for example, reading your pages, storing audit results, and sending page text to AI providers to draft fixes.

Only add sites and connect accounts (Google, WordPress and others) that you own or are authorised to manage. You’re responsible for having the rights to any content you ask Assio to analyse or change.

Assio only changes a connected site in the way you choose. In Approve every change mode nothing is published until you approve it. In Publish automatically mode Assio publishes title and meta description fixes to your connected WordPress site and checks they went live. Schema and other changes are left for you to add.

You stay responsible for your site. Keep your own backups, and review changes that matter to you. You can disconnect WordPress or revoke the application password at any time, which stops all publishing immediately.

Drafts, suggestions, scores and answers from Assio (including SAM) are produced partly by AI models and can be incomplete or wrong. Review them before relying on them. You own the output generated for you, to the extent we have any rights in it.

Search engines and AI engines decide rankings and citations themselves. Assio does not guarantee any ranking, traffic, citation or revenue outcome.

Assio works with services run by others, such as Google Search Console, Google Analytics, PageSpeed Insights, WordPress, Stripe and AI model providers. Your use of those services is governed by their own terms. We aren’t responsible for their availability, accuracy or changes to their APIs, though we’ll tell you when one stops working with Assio.

You agree not to:

• Use Assio on sites you don’t own or aren’t authorised to manage.
• Use it to break the law, infringe others’ rights, or publish spam, malware or deceptive content.
• Probe, overload or attack the Service or other users, or bypass plan limits or access controls.
• Resell or white-label the Service except as your plan allows.
• Scrape the Service or use it to build a competing product.

We may suspend access that breaks these rules or puts the Service or others at risk. Where we reasonably can, we’ll tell you first and give you a chance to fix it.

We work to keep Assio available and fast. Enterprise workspaces get the uptime commitment, support response times and service credits in our SLA. Other plans are provided on a best-effort basis. Support is by email at support@assio.net.

You can stop using Assio and delete your account at any time from account settings. We may end or suspend your access for a serious or repeated breach of these Terms, or if we stop offering the Service — in which case we’ll give at least 30 days’ notice and refund any prepaid fees for the unused period.

After your account is deleted, your data is removed as described in the Privacy Policy. Export anything you need first; account settings include a full data export.

Apart from the commitments in these Terms and the SLA, the Service is provided “as is” and “as available”. To the extent the law allows, we disclaim implied warranties such as merchantability, fitness for a particular purpose and non-infringement.

To the extent the law allows, neither side is liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, rankings or data, arising from these Terms or the Service.

Our total liability for all claims in any 12-month period is limited to the fees you paid us for the Service in that period, or US$100 if you’re on the Free plan. These limits don’t apply where the law doesn’t allow them to.

If a third party makes a claim against us because of content you asked Assio to analyse or publish, or because you used Assio on a site you weren’t authorised to manage, you’ll cover our reasonable costs of dealing with that claim.

We may update these Terms as the Service changes. The date at the top shows the latest version. For material changes we’ll notify account owners by email or in the app at least 30 days before they take effect. Continuing to use Assio after that means you accept the updated Terms.

These Terms are governed by the laws of the United States and the state in which Assio is operated, without regard to conflict-of-law rules. Both sides agree to try to resolve any dispute informally by email first.

Questions about these Terms: support@assio.net.